You can browse through our website and we will not require you to share any personally identifiable information about yourself with us. However, to use certain Services and functionality of the Site (such as signing up for The Vegan Stay experience), it will be necessary to create an account with The Vegan Stay. When you sign up, we will collect your name, email address, and password. If you are onboarding your animal sanctuary with us, we will also collect the address of the property and we may request your photo, identification, or passport copy and/or copies of your utility bills.
If you contact us with questions or to request information, we will collect the personally identifiable information that you voluntarily transmit with your communications to us. We also may collect personally identifiable information about you that you elect to upload to the Site (such as in rental property descriptions or ratings for properties).
We may use your personally identifiable information to register you to use our Site and to provide our rental platform services to you, contact you to deliver certain services or information you have requested, verify your authority to use the Site, detect fraud, improve the content and general administration of the Site. We may use your photo, identification, passport copy, and/or copies of your utility bills to verify your identity. We may also send you targeted marketing and promotions regarding the Site. If you do not wish to receive these marketing or promotions from us, you may opt out as set forth in the message.
The Vegan Stay comprehends fully the importance of being mindful of the privacy interests of children and we call for parents and guardians to take an active role in their children’s online activities and interests. The Vegan Stay does not position its offerings to children under 13. The Vegan Stay does not knowingly collect personally identifiable information from children under the age of 13. If we learn that a child under the age of 13 provided us with personally identifiable information, we will delete that information. If your child has provided personally identifiable information, please contact us so we can delete it. If you are under the age of 13, please do not provide us with any personally identifiable information.
We may use small text files called cookies to enhance the experience of the user while on our website. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Cookies generally do not permit us to personally identify you. We generally use session cookies to save your preferences and such cookies expire when you close your browser. We also may set a persistent cookie to authenticate users (such as for password recognition) and to support the internal operations of our Site. The Vegan Stay may track users over time and over our Sites but we do not respond to browsers and do not track signals.
Third parties such as providers of external services like web traffic analysis services may also track users over time and over our Site and third party websites and such third parties may also place cookies, via our Site. These cookies are likely to be analytical, performance cookies, or targeting cookies, including:
Google Analytics cookies, which in particular are used as The Vegan Stay contracts with Google as a third party vendor. You can find out more about this popular website analytics tool here: http://www.google.com/analytics/index.html. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. All of this information is anonymized. You can find out more about how it protects your data here: http://www.google.com/analytics/learn/privacy.html
We may use social plugins on our Site and App and may include icons that allow you to interact with third-party social networks such as Twitter and Facebook. For example, you may sign in to the Site with Facebook and you may “like” us on Facebook or follow us on Twitter. The third-party social plugin may set a cookie when your browser creates a connection to the servers of such social networks and the plugin may transmit your data to the social networks. Your use of these social plugins is subject to the privacy policies of third-party social networks.
Through the third party analytic providers, as discussed above, and directly through our Site, we may track information that will be maintained, used and disclosed in aggregate form only and which will not contain your personally identifiable information. For example, without limitation, the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, External Web Sites (defined below) linked to and IP addresses. We may analyze this data for trends and statistics in the aggregate, and we may use such aggregate information to administer the Site, and gather broad demographic information for aggregate use.
Any information, including personally identifiable information that you include in an Animal Sanctuary listing (such as description or photos), will be publicly available on the Site. If you are a guest that books a stay through the Site, we will transmit your name, contact information and username to the host to enable you to enter into an agreement with such host. If you are a host that offers your Property, we will transmit your name, contact information and username to the guests that book your Property.
We may employ procedural and technological measures that are consistent with industry practice. Such measures are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration, or destruction. The Vegan Stay may use encryption, a secure socket layer, and password protection to help prevent unauthorized access to your personally identifiable information. They also include administrative safeguards such as limiting internal access to personal information based on a need-to-know basis and training and educating our employees on data security and privacy.
These measures are intended to prevent the loss, misuse, and alteration of the information that we obtain from you. Such loss, misuse, and alteration may occur despite our best efforts to protect your information. We are not responsible to our users or to any third party due to any such loss, misuse, or alteration.
Our Services may include public areas, including your public profile, which allow you to post and share your information with the members of The Vegan Stay community. Please remember that any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information. If you have any concerns regarding the information on our public forums, we encourage you to email us directly at [email protected] or by engaging with us on our blog and social media.
The Vegan Stay provides you with the ability to review, update and delete the registration information that you provide to us by accessing and modifying this information in your account online or by contacting us at [email protected].
We retain your information as long as you maintain a user account with us, or as long as necessary to comply with the law. If you want us to delete your information and data from our system, please delete your user account by sending an email to team@The Vegan Stay.com.
Please note that, even after you delete your user account with us, we may have to hold onto your information if required by law.